Our Delivery of Goods

When you place an order with us, we strive to make the payment process as seamless and secure as possible. Here is a detailed explanation of how we handle payments:

1. Payment Confirmation:
   After your payment has been successfully received and verified, we will update your order status to 'Payment Cleared'. You will receive a confirmation email indicating that the payment process is complete.
   
   
2. Delivery Arrangement:
   Following payment confirmation, one of our representatives will reach out to you either via phone or email to arrange the delivery details. This communication will include confirming the delivery address, preferred delivery times, and any specific instructions you may have.
   
   
3. Delivery Timeline:
   Typically, the delivery of your goods will be completed within 5-7 business days from the date of payment clearance. This timeline is dependent on the availability of the items ordered and your location.
   
   
4. Communication of Delays:
   In the rare event that we are unable to meet the 5-7 day delivery timeline, we will promptly inform you of the delay. Effective communication is our priority, and we will provide updates on the revised delivery schedule and the reasons for the delay.
   
   
5. Delivery Process:
   Our delivery team is trained to handle your goods with the utmost care. On the day of delivery, you will be notified of the estimated delivery time. Our team will ensure that your goods are delivered safely to your specified address.

Should you have any questions or concerns regarding your delivery,plrease reach out to any of the below:

hello@hc-worx.co.za
+27 65 937 7441

We aim to make the delivery process as smooth as possible and to address any issues promptly.